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As a nonprofit organization, you’re constantly juggling competing priorities and limited resources. One area that can often be a drain on your team’s time and energy is website management and maintenance.
When you’re covered by a plan like SabraCare+, you gain access to a team of experts who can handle the day-to-day management and maintenance of your website. This includes tasks such as:
By outsourcing these responsibilities, your internal staff can redirect their time and energy towards higher-impact activities that directly support your nonprofit’s mission and programs.
Another key benefit of working with a specialized web services provider like SabraCare+ is the ability to streamline the process of requesting and implementing website updates.
At Sabra Creative, we make it incredibly easy for our clients to request edits on their website. With the help of BugHerd, a powerful feedback and bug tracking tool, you can submit edit requests directly on your website. It’s as simple as clicking on the BugHerd browser extension and leaving your notes or comments as sticky notes on the specific page or element that needs attention.
Once you’ve submitted your edit request, our dedicated development team receives it instantly. If you want to check in on an edit request that you submitted, you can easily open, view, track, and reply to any support ticket through our dedicated Client Portal.
This level of transparency and responsiveness helps ensure that your website remains current and aligned with your organization’s evolving needs. The provider’s dedicated development team can then address these requests promptly, minimizing disruptions to your online presence.
In addition to the technical support, a good web services provider should also offer personalized attention and a deep understanding of the unique challenges faced by nonprofit organizations.
When you partner with SabraCare+, for example, you’ll be assigned a dedicated manager who will serve as your primary point of contact. This individual will work closely with your team to maintain the optimal health of your website, manage requests, and oversee any necessary updates or development changes.
Beyond the personalized attention, you’ll also have access to a team of expert developers who are solely focused on supporting the needs of our SabraCare+ clients. This level of specialized expertise can be invaluable in ensuring your website remains a reliable and effective tool for your organization.
One of the common challenges nonprofits face is budgeting for website updates and enhancements. Every additional expense has to be approved and surprise bills can throw off your entire budget.
By partnering with a specialized web services provider, your nonprofit can free up your team’s time and resources, streamline the website management process, and ensure your online presence remains a valuable asset in support of your mission. This can ultimately lead to increased efficiency, improved focus, and a stronger overall organizational impact.
SabraCare+ addresses our nonprofit clients’ needs to make major improvements to their websites by including 12 hours of technical support per year as part of our SabraCare+ Plan. This means that you can use these hours at your discretion to make those larger changes or add new functionality to your website without worrying about additional costs.
Through our custom Client Portal, you’ll be able to reach out to your project manager anytime to track your usage and plan ahead for any future website updates or enhancements. And before we begin any new project, we’ll provide you with a detailed time estimate and get your approval first. This ensures there are no surprises when it comes to the scope of work or associated costs.
Most projects typically fall within the 1-5 hour range, but if your project exceeds your available support hours, we offer additional hours at a special rate of $150 per hour, helping to keep your website maintenance and development costs predictable and manageable.
With this level of transparency and collaboration, you can have confidence that your website will be well-maintained without straining your organization’s budget.
From advanced website analytics to seamless content management, our comprehensive SabraCare+ plan delivers the tools and support you need to maintain, secure, scale, and enhance your nonprofit’s online presence, helping you thrive in the digital space.